While using our web platform and application, you will sometimes have the option to select related languages. Let’s understand better what each of these options is about.
Application
The language that the application will present to you cannot be changed on the platform. This is a configuration of the device you are using, that is, if your device is a smartphone, for example, and it is configured in the "English" language, the application will appear in that language.
An important point is also to understand that the application will not automatically translate the texts of a workflow or form. What we can define on the platform is whether this flow/form will only appear in applications that are on devices with a specific language or on all applications, regardless of the language. This definition is made within the flow/form builder. See an example below:
Note: We recommend that you always leave the "all languages" option checked unless the flow will only be used on devices that you know will be in the selected language.
Web Platform
To change the language of the web platform, look for your company's name at the top right side of the page, then go to personal settings. On the profile page, you can adjust your preferred language.
Teams
When we create a new team, we can choose a default language. This language will be the default language applied to all users added to this team. They can change it later if they prefer. This choice will also define the language of the damage types we have pre-defined in the application.
