Take a snap (photo) with the mobile app

In case it's a 'Serial snapper', it will look like this:

Your snaps are now uploaded to the Platform!

On the dashboard you will see the various cards with data appearing, and in the “Files” page (click Files on your top menu), you will see an overview of the various inspections that took place. Once you open a file, your snap will look like this:

Include the 'Snap' or 'Serial snapper' in your workflow

The workflow you select should have the 'Snap' or 'Serial snapper' step included. More information on how to build a workflow later in this article. 

Would you like to see your photos before the shipment?

During a workflow - or by the end of it - you would like to see your photos. Makes sense! In several use cases and situations it could be valuable to first see your photos in the mobile app or on the platform, before the next step in the logistics process continues. Think about the actual shipment that takes place after the outbound workflow is completed. You want to make sure that all photos are reviewed first:

• Operators want to make sure they took clear and the right pictures as requested in the workflow. You want to take out photos with damage, if the damage was already resolved by the operator (e.g. replacing a damaged pallet).
• Platform users want to resolve issues with the shipment (e.g. block shipment, repair damage, deliver rework) or simply review if the shipment has all the right orders included.

This is how you review your photos in different ways

• Snap (Mobile app): With a single snap you always have the option to review your photos before you save it and send it to the platform. Apply the single snap feature (instead of the serial snap) to prevent photos being send directly. You can even apply the single snap multiple times for taking a snap of the same object (read; take picture 1, take picture 2, etc.).
• Serial snap (Mobile app): With the serial snap option in your workflow you are able to review all the photos taken in a series. However, the photos have been send already to the platform one by one. It's not possible to delete these photos. We believe the serial snap solution should have a fast paced and forward motion without the operator having to doubt every photo that was taken. We advise to apply multiple 'single' Snap steps if you want to take a series of photos and be able to review and delete a photo.
• Workflow Action - Notify a user (Platform): You can be notified once a workflow is completed. This will give you the chance to review the file, approve the shipment to go out or to even share the file with anyone who needs to see the file as well (e.g. your client).
• Workflow Action - Create an Issue (Platform): Apply the Issue Management solution for workflows that are specifically designed for identifying issues (such as damage, missing items or mismatched labels). Issues can be resolved by the platform user.