How to delete a user
People change jobs, move on. We will miss them on the platform, but you best remove (delete) them from your user list. Here's how!
☝️ Note: to remove a user, you need to be either:
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A "Manager" of the team of the user you want to remove;
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Or an Admin ("LicenseAdmin" or "SuperAdmin")
Read more about roles here.
Removing users is as simple as adding them:
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In the upper right corner, click on your company name and navigate to "Teams, devices & users";
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Then, go to "Users" to locate the user you would like to remove;
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Click the User name;
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Hit the "Delete" button:
If you find out that you removed the user and later regret it... Do not worry, you may even restore the user yourself!
Permanently delete a user
As you can see, we allow restoring a user. This means the user is not "actually gone".
Why would you permanently delete a user?
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No reference to a name and email
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Compliance reasons
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You want to re-use the email address for another account
Steps to permanently delete a user:
1. Open the Users page
2. Click the "Show deleted users" checkbox:
3. Now, you will see the users that have been deleted.
Select the user you wish to permanently remove from our database and click "Delete permanently"
See below:

Warning: Please note that this is permanent and thus totally irreversible.
